Frequently Asked Questions
How long will my website design take?
The average timeline for a website design project is 3-4 weeks, depending on the kind of project. If you have a deadline in mind, we will make every effort to meet it. Delays however sometimes result due to the wait for resources (text/images) to be delivered to us by the client.
Is there a need for a face-to-face meeting to begin my project?
For the sake of the client’s ease, we operate a seamless process by adopting electronic modes (email and phone calls). We host on-going website designs online on our secure testing server to enable clients to review the progress of the project. However, should you require a physical meeting, we would oblige.
What support services do you provide for website owners?
We ensure to provide full assistance for every website we design. We are always available via our contact platforms and respond to enquiries within an hour, should you encounter any problems or require any enhancements. We offer website maintenance, web hosting, domain registration, graphic design, content development, social media publicity, and telecommunications solutions. We’ve got you covered!
Are there any hidden costs associated with web development services?
No. After conscious consultation with intending clients, we itemize the requisite website features that best apply to their desired goals and thereafter indicate the cost of execution. We have an organised pricing structure that eliminates the possibility of any hidden charges, and our creative team commits to the details accordingly. However, in the event that a client makes amends to the initial agreement, the cost implication is clearly communicated to avoid any inconveniences.
Ciphermedia delivered a world class website in a cost effective and timely manner. Your after sales support is excellent. I would gladly recommend your services to anyone or organisation.
I was initially concerned if your designers would meet my requirements of functionality. Found out that you guys are highly experienced with knowledge of web design and development. I liked the user interface which I could adjust to my taste. Not an issue with the website till date.
Well done, guys! Now people from different parts of the country and even worldwide can easily reach me. In fact, within the past 2 years, 60% of my clients come from my website. Expect referrers from me soon!