It is unwise to hire just any web design company, especially because you need to get value for any naira you spend. You need to ask questions and ensure that you get answers that inspire confidence.
Here is a list of 10 questions you should ask your web designer before even hiring him.
1. How long have you been in business?
This helps you know the kind of experience they have as well as the number of websites they’ve designed and developed.
2. Does your company have graphic designers as well as programmers?
If your site only looks good but doesn’t function properly, then it’s NO good.
3. What is the current software you work with?
Since the web design industry is never stagnant, you want to ensure that the company is up to date with current advances. If a web designer is a strong advocate of designing with Adobe Flash, start looking for another designer!
4. Do you have an industry you specialize in?
You need to know this because certain web designers have a niche — they work for certain types of companies. For example, a web design company may specialize in designing for schools. You need a company that will take care of your unique needs.
5. Do you have experience with a wide range of company sizes?
If you run a small business, you need a company that will cater to your needs. A designer that has only worked for large companies might not be the right match for you.
6. Will I be able to process orders?
This is a question you must ask if you intend to sell your products or services online. How will the online ordering system work? Find out which payment processors they user.
7. Will my page have a feature for capturing potential customers’ data?
Ensuring that potential customers can sign up for your mailing list is a beautiful way to keep in touch and connect with clients. You therefore need to be sure the web design company gives you a feature that will capture names and email addresses.
8. Can I make updates and add content myself?
Will a manual be provided? You need to be sure that managing your web site will be relatively easy. Otherwise, you’re better off looking elsewhere for a competent web developer with experience in building content management systems.
9. Do you develop mobile-friendly web pages?
More and more people are browsing the web with mobile devices. Find out if they know what it takes to build web pages that display well across all devices.
10. What about maintenance, renewals and other charges?
Know in advance what a designer will charge you for maintenance, and domain/hosting renewal. Are there any hidden charges? Find out about all of them.
Your website is your biggest branch office, open to countless millions of people from all corners of the earth. DO NOT leave its development in the hands of amateurs. Ask your questions and if you’re not satisfied with the answers, move to a design company with the expertise you need.